Canadian Mounties in Richmond, Canada decided to pilot a program to address youth crime. Instead of a firmer grip – they decided an innovative approach … giving rewards for seeing kids doing good things. Surprise – surprise … you show kids that you care about them and wouldn’t ya know … crime goes away. It’s true in business and it’s true in life. The more cops integrate into the daily lives of citizenry showing their professionalism and a genuine interest to protect and serve (which is the vast majority) – things change within the community.
Harvard Business Review has the story HERE:
Their approach was to try to catch youth doing the right things and give them a Positive Ticket. The ticket granted the recipient free entry to the movies or to a local youth center. They gave out an average of 40,000 tickets per year. That is three times the number of negative tickets over the same period. As it turns out, and unbeknownst to Clapham, that ratio (2.9 positive affects to 1 negative affect, to be precise) is called the Losada Line. It is the minimum ratio of positive to negatives that has to exist for a team to flourish. On higher-performing teams (and marriages for that matter) the ratio jumps to 5:1. But does it hold true in policing?
According to Clapham, youth recidivism was reduced from 60% to 8%. Overall crime was reduced by 40%. Youth crime was cut in half. And it cost one-tenth of the traditional judicial system.
You can find out more about positive tickets HERE.
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